Privacy Policy

Privacy Policy

Welcome to Coastal House Washing. We understand that privacy online is important to users of our Site, especially when conducting business.
This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business
on the Site and make use of the various services offered by Coastal House Washing (collectively, “Services”) (“Authorized Customers”).

Personally Identifiable Information

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address,
phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that
is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone
numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends
to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as
credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but
we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act
solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email
Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use
Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized
Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party
vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Coastal House Washing is securely stored and is not accessible to third parties or
employees of except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails
as instructed, or by contacting us at Coastal House Washing, Locally Owned & Operated, Long Beach, MS 39560.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security
purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the
Authorized Customer off.

How does Coastal House Washing use login information?

Coastal House Washing uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends,
administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

Coastal House Washing has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such
vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not
cover their collection or use of this information.

Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a
request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors
and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited
number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information,
such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable
measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not
take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at
twilson@hwcoastal.com.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups
and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information
deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner
that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized
Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

https://hwcoastal.com/ contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site.
We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Texting Privacy Policy

Communication via SMS and Mobile Messaging

By providing your mobile phone number to Coastal House Washing, LLC, you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls.
These communications relate to your use of our services, account updates, transactional notifications, and other service-related information.

Messages may be sent via automated technology or manual dialing systems.

Message Frequency and Charges

Message frequency may vary based on your interaction with Coastal House Washing, LLC. Standard message and data rates may apply. Contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS you receive. After sending “STOP,” you will receive a confirmation message, and no further SMS
messages will be sent unless you opt in again.

You may also opt out by contacting Thomas@hwcoastal.com directly.

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Coastal House Washing, LLC will only use your phone number as
outlined in this Privacy Policy.

Consent and Acceptable Use

Providing your mobile phone number constitutes agreement to receive communications as described above. Our messaging services are subject to our Acceptable Use Policy, covering consent
requirements, content restrictions, sender identification, and opt-out handling.

Acceptable Use Policy:

HTML Version:

Acceptable Use Policy

Communication via SMS and Mobile Messaging

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Coastal House Washing, LLC (“Coastal
House Washing, LLC,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

Obtaining Consent

You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

  • A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
  • Disclosure of the type and frequency of messages.
  • A link to this AUP and our Privacy Policy.

You must retain a record of consent, such as a timestamp or signed agreement.

Sample Opt-In Language

“By checking this box, you consent to receive text messages from Coastal House Washing, LLC regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply.
Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent
without new consent.

Identification

All outbound messages must clearly identify Coastal House Washing, LLC as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

  • Unsolicited or Spam Messages
  • Illegal or Restricted Content (child exploitation, hate speech, payday loans, debt relief, gambling, etc.)
  • SHAFT Content (sexually explicit, hate-based, alcohol, firearms, tobacco)
  • Fraudulent or Malicious Content (phishing, malware)

Evasion and Abuse

You may not:

  • Use URL shorteners from shared public domains (e.g., Bit.ly)
  • Misspell keywords or evade detection filters intentionally
  • Send similar messages from multiple numbers (“snowshoeing”)
  • Alter headers or spoof sender identity

Frequency and Reconfirmation

If you send recurring messages, you must:

  • Inform users of the frequency
  • Include regular reminders about opt-out options
  • Reconfirm consent periodically as required by law

Enforcement

Violations of this Policy may result in:

  • Warning or temporary suspension
  • Termination of access to messaging services
  • Reporting to telecommunications carriers and regulatory bodies

We reserve the right to amend this Policy at any time.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our
Privacy Policy.

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Coastal House Washing, LLC (“Coastal House Washing, LLC,” “we,” “our,” or “us”).
By opting into our Messaging Services, you agree to these Terms.

Brand Name

Coastal House Washing, LLC

Types of Messages You May Receive

By opting in, you may receive:

  • Appointment reminders
  • Account notifications
  • Product or service updates
  • Customer support communications
  • Promotional and marketing messages (only if consented to)

Message Frequency

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

Message and Data Rates

Standard message and data rates may apply. Please contact your carrier for details.

Opt-Out Instructions

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Customer Support

Text HELP for assistance

Email: Thomas@hwcoastal.com
Call: (228) 351-9660

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy details.

Changes to Terms

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.